Orders and Shipping

Subscribe & Save

Your subscription benefits include our monthly subscribe & save discount, worry free auto-fill every 28 days, free shipping with every order and flexible options to modify, pause, or cancel your subscription.

One-Time Purchases

If you’re not ready to start a subscription, then a one-time purchase option is for you. You'll receive a one-time delivery of the product you purchased.

Once orders are placed, we start processing them immediately and will do our best to accommodate any adjustments. We are unable to change or cancel orders that have already been shipped.

We currently do not offer free samples. For customers who are interested in trying our product, we offer a Growing Up Prebiotics travel size 7-pack that is available for purchase here.

Order your travel size 7-pack of Growing Up Prebiotics here!

You can access your subscription using passwordless sign on here.

Yes! You can cancel your subscription at any time. To cancel prior to your next billing cycle, cancel your subscription at least 24 hours prior to your order renewal directly in your account using passwordless sign on here.

Please note that any cancellations that occur after your order renewal will take effect in your next billing cycle. We are unable to cancel orders that have already been processed.

Yes! For subscribe & save customers we offer the ability to make changes in your account at any time 24 hours prior to your subscription renewal time.

Once you have logged into your account, within Subscriptions select either “skip next order” or “set next order date.”

Once you have logged into your account, within Subscriptions, scroll down to “pause subscription” and choose the amount of time you wish to pause.

Once you have logged into your account, within Subscriptions select “swap product” and make your selection.

Once you have logged into your account, within Subscriptions select “frequency” and update your selection.

Once you have logged into your account, within Profile under “shipping address,” update your address. To have your correct address reflected in your next billing cycle, please update your address at least 24 hours ahead of your billing renewal.

Once you are logged into your account, within Payment Methodsyou can update your payment details.

Once you have logged into your account, within Subscriptions, scroll down to “cancel subscription.”

If you’re having trouble logging in to your account you may have entered an email address that was not associated with your order, or you may have only made a one time purchase.

If you are still having trouble logging into your account, please contact the customer care team at care@beginhealth.com.

To ensure we are providing the highest quality and safest products for your family, we do not accept returns. Even if the product is unopened and in original packaging.

Once your order has shipped, you’ll receive a confirmation email with a tracking link.

If you are a subscribe & save customer, you can also track your order by logging into your account and navigating to Order History.

Once you are logged into your account, within Your Orders, click Order History to review your list of your past orders. Click on Track Order with USPS and you will be redirected to your tracking link. If you are unable to successfully track your order, please contact care@beginhealth.com

We offer a variety of shipping methods for your convenience. If you're opting for our free shipping service, your order will be shipped via economy with an expected delivery in 5-12 business days. You will receive an email with tracking details once your order has been received and fulfilled

Currently we offer shipping in the USA. For international shipping we offer Begin Health products through our partner website: www.evitamins.com

For special circumstances please contact us at care@beginhealth.com.

Most shipments are sent via USPS and UPS depending on your zip code and requested shipping method.

Sometimes carriers mark a package as delivered before it arrives at your door, and it can take up to two to three days for your package to be delivered to you.

Check your confirmation email and make sure your shipping address is correct.

Check with your neighbors, front desk, or other possible delivery areas.

Check your tracking link for an attempted delivery notice and follow the steps provided to retrieve your package.

If you are still unable to find your package after three days past delivery confirmation notice, please contact our customer care team at care@beginhealth.com.

We are not responsible for replacement of packages if you accidentally provided us with the incorrect address or you moved. Please place a new order with your correct address. If you are a subscribe & save customer, please update your address in your account and that will be reflected in your next billing cycle.

Ah Poop! We apologize for the inconvenience. Please send a photo of the damaged package to care@beginhealth.com within 48 hours of receipt and our customer care team will be happy to help.